The unified Smart Inbox in Meltwater Engage helps businesses effectively engage and foster authentic conversations with their audience. The Smart Inbox is built around two concepts. First, visibility into your message volume and activity enables you to more effectively and efficiently communicate with your customers. Second, you need tools that enable you to not only be more effective and organized today, but that are also flexible enough to support your social strategy as it evolves.
This guide will show you how to get the most out of Meltwater Engage by using the inbox features to manage incoming messages across your social profiles and analyzing your team’s messaging and responsiveness using the Engagement Report.
Click on the link below to read the full user guide:
If you have any further questions, feel free to reach out to us via Live Chat!